Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.0
Location
7.0
Service
8.0
Dining
9.0
Guest reviews
7.4/10
based on 38 reviews
4/5
based on 631 reviews
8.2
8.2/10 based on 635 reviews
#5 of 36 hotels in Campeche based on Tripadvisor
Don
United States,
August
2023
8.0/10
I had a pleasant stay at this hotel. The rooms were comfortable, and the staff was friendly and helpful. The location was convenient for exploring the city, but there were some drawbacks, such as the higher prices than displayed online and the distance from the city center. The dining experience was enjoyable with various tasty options, and the view of the gulf in the distance was lovely.
Rooms
8.0
My room had a king-size bed that was very comfortable, and I could see the entranceway and the gulf in the distance. The room was not far from Campeche center.
Service
8.0
The staff did their best to make us feel welcome, even keeping a beer for us in the fridge to enjoy with our meal. They were friendly and helpful, though we found out that booking online might lead to higher prices.
Location
7.0
The hotel is directly across the Malecon, offering a nice view. While it's alright for walking to the historical area and close to amenities like Walmart and restaurants, it is a bit far from the city center.
Dining
9.0
I stayed at this hotel as part of a group tour, and the breakfast included a wide variety of hot and cold foods, nicely presented and tasty. The options cooked to order made dining a pleasant experience.
Facilities
8.0
The hotel offers car hire, housekeeping services, and tours/ticket assistance to enhance the overall stay.
Alfred
United States,
July
2023
8.0/10
I had a wonderful stay at the hotel with a lovely view of the gulf from my room. The king-size bed was very comfortable, but the road outside was a bit noisy. The service was exceptional, with cheerful and helpful staff, although the prices were higher than advertised online. The location was great, close to restaurants and a mall, but a bit far from the city center. The dining experience was excellent, offering a variety of dishes and fresh juices. Overall, a fantastic place to stay with some minor drawbacks.
Rooms
8.0
I had a room facing the water and a four-lane road. It was spacious and the king-size bed was super comfy.
Service
8.0
The staff was always cheerful and helpful, although the prices were higher than expected.
Location
7.0
The hotel is close to restaurants and a mall, making it convenient for families with children.
Dining
9.0
The dining experience was fantastic, offering a wide variety of dishes and fresh juices.